Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Use this portal to search for Knowledgebase articles or to submit a general request for IT help.
As it is being developed, some request types are only available on our legacy IT Help portal . Please continue to use the legacy portal to submit Access requests, Workday requests, Research Administration Information Systems requests, and other custom forms until they are moved to this portal later in 2026.
{"xsrfToken":"0bbf0da4a22228eaf2ce02668a26f732715d3907_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/146fb63a-1ab3-44d7-b02e-3dc69416dfac/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE0NmZiNjNhLTFhYjMtNDRkNy1iMDJlLTNkYzY5NDE2ZGZhYyI6WyJyZWFkIl19LCJleHAiOjE3ODA0ODU5NzIsIm5iZiI6MTc4MDQ4NTM3Mn0.KyuW9vhpSimuHnuiodYc0P9WEt40rPUOy9sBAnotFGE&client=605c797e-e40e-43af-a5e4-6d05245f24c0&mode=fit","logoId":"146fb63a-1ab3-44d7-b02e-3dc69416dfac","isLogoAvailable":true,"helpCenterTitle":"Help Center for OIT","sharedPortalName":"Help Center for OIT","userInitialAnnouncementHeader":"Welcome to our new service portal!","userInitialAnnouncementMessageWiki":"<p>Use this portal to search for Knowledgebase articles or to submit a general request for IT help.</p>\n<p>As it is being developed, some request types are only available on our legacy <a href=\"https://ithelp.brown.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">IT Help portal </a>. Please continue to use the legacy portal to submit Access requests, Workday requests, Research Administration Information Systems requests, and other custom forms until they are moved to this portal later in 2026.</p>","translations":{"en-US":{"helpCenterTitle":"Help Center for OIT","sharedPortalName":"Help Center for OIT","announcementHeader":"Welcome to our new service portal!","announcementMessage":"Use this portal to search for Knowledgebase articles or to submit a general request for IT help.\n\nAs it is being developed, some request types are only available on our legacy [IT Help portal |https://ithelp.brown.edu]. Please continue to use the legacy portal to submit Access requests, Workday requests, Research Administration Information Systems requests, and other custom forms until they are moved to this portal later in 2026.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4e3629","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/3c134bb7-ce78-403d-b88c-590869613a33/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDVjNzk3ZS1lNDBlLTQzYWYtYTVlNC02ZDA1MjQ1ZjI0YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNjMTM0YmI3LWNlNzgtNDAzZC1iODhjLTU5MDg2OTYxM2EzMyI6WyJyZWFkIl19LCJleHAiOjE3ODA0ODU5NzIsIm5iZiI6MTc4MDQ4NTM3Mn0.GFg4cQ7Vc2cgHYPjwYsdXG8ts91lAUXDnAsF71oZUGE&client=605c797e-e40e-43af-a5e4-6d05245f24c0&height=300&mode=fit","bannerMediaApiFileId":"3c134bb7-ce78-403d-b88c-590869613a33","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#4e3629","topBarTextColor":"#000000","hasTopBarBeenSplit":true}}